Current jobs related to Service Excellence Leader - Sydney, New South Wales - beBeeCustomer
-
Servicing Excellence Leader
2 days ago
Sydney, New South Wales, Australia beBeeStrategic Full time $80,000 - $120,000Job TitleServicing Excellence LeaderOverviewAs a Servicing Excellence Leader, you will play a pivotal role in driving business growth and profitability through strategic planning and analysis.Key ResponsibilitiesSupport annual strategic planning and budgeting processes to inform key decisions.Develop and maintain reporting frameworks for executive...
-
Workforce And Service Excellence Leader
3 days ago
Sydney, New South Wales, Australia 365 Care Full time365 Care Penrith, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Workforce and Service Excellence Leader role at 365 Care365 Care Penrith, New South Wales, Australia3 weeks ago Be among the first 25 applicantsJoin to apply for the Workforce and Service Excellence Leader role at 365 CareWork options: Hybrid365 Care -...
-
Service Operations Manager
3 days ago
Sydney, New South Wales, Australia beBeeTeam Leader Full time $84,928 - $133,928Job OverviewThe Service Supervisor is responsible for managing a team of technicians conducting service and maintenance of electronic security systems. The successful candidate will possess strong communication skills, be able to work independently, and have relevant experience in the industry.
-
Director of Network Strategy
23 hours ago
Sydney, New South Wales, Australia beBeeEnterprise Leader Full time $720,000 - $800,000Job OverviewWe are seeking a strategic leader to drive the future state of our enterprise network.This is a career-defining opportunity to shape the direction and operational excellence of our connectivity and communications platforms.
-
Retail Excellence Leader
4 days ago
Sydney, New South Wales, Australia beBeeLeader Full time $90,000 - $120,000Immerse yourself in a world of excellence at our store, where we create unforgettable experiences that delight the senses and foster human connection.We're dedicated to showcasing the extraordinary qualities of natural ingredients through our handcrafted creations and the talent of our skilled chocolatiers.We aim to innovate, surprise, excite, and delight...
-
HR Service Excellence Leader
4 days ago
Sydney, New South Wales, Australia beBeeAdministration Full timeAbout the RoleWe are seeking a seasoned HR professional to lead our People Administration Services function. The successful candidate will be responsible for managing employee lifecycle processes, ensuring seamless execution and compliance.The ideal candidate will have extensive experience in HR administration, with a proven track record of process...
-
Leader in Culinary Excellence
4 days ago
Sydney, New South Wales, Australia beBeeLeadership Full timeExecutive Kitchen LeaderThe role of Executive Kitchen Leader is a pivotal position that requires an individual with exceptional leadership skills and culinary expertise. As the highest-ranking chef in the kitchen, you will be responsible for overseeing daily operations and ensuring that every dish served meets the highest standards of quality.Oversee all...
-
Operational Excellence Leader
1 day ago
Sydney, New South Wales, Australia beBeeCollaboration Full time $130,000 - $170,000Seeking a highly skilled professional to fill the role of Operational Excellence Leader. As a key member of the Product & Technology organization, you will play a crucial role in integrating systems across different teams and locations. Your expertise will be instrumental in evolving and scaling our operations team to support senior leaders in executing our...
-
Retail Leader
3 days ago
Sydney, New South Wales, Australia beBeeLeadership Full time $50,000 - $80,000As the undisputed leader in sports fashion, we're driving growth through exceptional customer service and team development. This role plays a pivotal part in achieving outstanding sales and KPI performance.The Department Supervisor is accountable for leading by example, demonstrating exceptional customer service standards, and coaching the team to deliver a...
-
Operational Excellence Leader
4 days ago
Sydney, New South Wales, Australia beBeeProcess Full time $300,000 - $400,000Operational Excellence LeaderAbout the Role:We are seeking a senior professional with expertise in Process Excellence, Operational Improvement, and/or Lean Six Sigma to strengthen our leadership team.This is a strategic governance role that will play a key part in shaping our future, particularly as we grow our engagement with professionals across the fields...
Service Excellence Leader
2 weeks ago
The Coaching Manager plays a pivotal role in empowering service and solutions teams to deliver exceptional customer experiences. This involves equipping customer-facing teams with the necessary knowledge, skills, and motivation.
- Coaching Excellence: Partner with managers and team leaders to identify areas for improvement and develop tailored action plans. Implement coaching programs and strategies to enhance customer service performance and schedule regular training sessions to ensure continuous development.
- Leadership & Team Development: Inspire and enable our customer-facing staff to deliver outstanding experiences that align with key customer experience principles.
- Customer Experience Advocate: Champion a customer-centric mindset by role-modeling exceptional service and advocating for customers' needs.
- Subject Matter Expertise: Serve as the go-to expert for all customer experience-related matters, providing support and guidance to the wider business.
- Reporting & Presentation: Prepare and present comprehensive reports on training and coaching activities, highlighting impact and opportunities to senior management.
We are seeking an experienced professional with a background in contact centre leadership, who can leverage their expertise to drive customer experience excellence. Key requirements include leadership skills, financial services experience, quality management knowledge, performance improvement skills, and coaching expertise.
