Automotive Parts Specialist

2 days ago

Sydney, New South Wales, Australia beBeeAutomotive Full time $60,000 - $80,000

About the Automotive Parts Interpreter Role

We are seeking a highly skilled and motivated professional to join our team as a Spare Parts Interpreter. This role plays a vital part in supporting both internal and external customers through the sale, supply, and organisation of automotive parts and accessories.

The ideal candidate will have strong product knowledge, customer service focus, and the ability to lead and support a team to deliver outstanding service and results.

Key Responsibilities

  • Provide expert support to customers for parts and accessories.
  • Oversee storage, stock control, and inventory procedures.
  • Accurately identify and verify automotive parts and components.
  • Efficiently receive, process, and dispatch orders.
  • Prepare accurate invoices and ensure timely documentation.
  • Monitor and report on sales performance against set targets.
  • Build and maintain strong relationships with customers.
  • Lead by example, promoting excellence and company values.

Essential Skills & Experience

  1. Strong working knowledge of the automotive industry and its regulations.
  2. Proven experience in team leadership, motivation, and conflict resolution.
  3. Effective time management, organisational skills, and ability to prioritise tasks.
  4. Customer-focused with excellent communication abilities and interpersonal skills.
  5. Strong problem-solving skills, sound decision-making ability, and adaptability.
  6. Computer literacy and ability to quickly learn dealership systems.
  7. Results-oriented with a drive to meet and exceed targets and achieve high levels of customer satisfaction.

Desirable Qualifications

  1. Certificate III in Automotive Sales (Parts Interpretation) or related field.
  2. Technical aptitude with a hands-on approach and ability to work accurately under pressure.
  3. Forklift licence and willingness to obtain other certifications as required.

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