
Tool Shop Leadership Role
2 weeks ago
We are seeking a results-driven Assistant Store Manager to join our team. This is an exciting opportunity to utilize your current skills and experience within a growing business.
The successful candidate will be responsible for supporting the Store Manager to lead a successful store team, with a belief in developing the skills, knowledge and behaviours of your team members critical to success.
This role requires someone who has a passion for outstanding customer service, which will see you deliver sales targets and other key performance indicators while creating a productive work environment.
Key Responsibilities- Coaching and developing team members' knowledge, skills, and behaviours to ensure a successful store culture
- Ensuring the health and safety of all team members, customers, and contractors within the store
- Providing exceptional customer service to customers, and offering solutions as required
- Developing a high-performance team capable of delivering sales targets and key performance indicators
- Sound experience in retail sales, team development and leadership
- A strong customer service focus
- Ability to manage multiple priorities within a fast-paced team environment
- Excellent communication and interpersonal skills
- An eye for detail, with a desire to drive strong financial results
- Self-motivated and self-starting, with the ability to demonstrate initiative
- Comfortable with technology, computer literacy essential
- Competitive salary with flexible rosters
- Ongoing product training in market leading brands
- Commitment to ongoing job security, development, and growth
For over 30 years, we have operated as the ultimate tool shop, delivering the right tools and advice for our customers who are building the future. We are the first choice for trade quality tools, and most of our nationwide stores are locally owned and operated.
We offer a positive and inclusive work environment, where our employees can grow and develop their careers. We live by our values: One Team, Own it & Get it Done, Customer First & Be the Difference.
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