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Freelance Brand Experience Specialist for Watch Project in Sydney
2 months ago
About CXG
CXG is a global customer experience agency that specializes in helping premium and luxury brands deliver exceptional experiences to their customers.
With a network of 170+ customer experience experts across 70 countries, we help brands evaluate their customer experiences and develop programs that support a strong experience and business culture.
Job Description
We are seeking a Freelance Brand Experience Specialist to join our team in Sydney, Australia. As a Brand Experience Specialist, you will be responsible for evaluating customer experiences in the watch industry and providing valuable feedback to our clients.
Responsibilities
- Evaluate customer experiences in the watch industry and provide detailed feedback to our clients.
- Utilize your keen eye for detail to assess customer experiences and identify areas for improvement.
- Work with our team to develop programs that support a strong experience and business culture.
- Collaborate with our clients to understand their business goals and objectives.
- Provide unbiased, honest feedback to our clients.
Requirements
- Good understanding of the watch industry.
- Passionate about watches and improving customer service and retail environments.
- Has a keen eye for discreetly observing and noting various aspects of the customer experience.
- Willingness to adapt to varying assignment types and industries.
- Ability to provide unbiased, honest feedback without personal biases.
- Based in Sydney, Australia and able to travel to the city centre.
Benefits
- This is a freelance, project-based position.
- Flexible working hours.
- Competitive rewards and a one-time bonus for completing your first mission with us.
