Retail Operations Manager

3 weeks ago


West Lakes, Australia Cotton On Group Full time

Cotton On Group is an Aussie brand with a strong presence in the retail industry.

We are seeking a highly skilled Retail Operations Manager to join our team at Cotton On West Lakes.

The successful candidate will have a competitive base salary of $60,000 - $80,000 per annum, depending on experience.

About the Role

As a Retail Operations Manager, you will be responsible for leading and embedding a culture that builds a team of engaged product and Brand ambassadors within your store.

You will enable and empower your Store Management team who are customer first, people focused and results driven.

Your key responsibilities will include:

  • Coaching your team to deliver multiple Brand moments and an elevated flagship experience for our customer to shop seamlessly throughout your store
  • Identifying your teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
  • Working with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer
  • Managing store schedules and wages effectively to achieve productivity and wage targets
  • Advocating for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

We offer a range of benefits including:

  • Competitive base salary + super
  • Local and Global career growth – progress your career across our 7 Brands
  • 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre
  • Wellness support 24/7 – mental health, relationships, family + more
  • Discounts for you and your family - medical, travel, financial + more
  • Returnity - Paid program for new parents heading back to work

Cotton On Group is committed to making a positive difference in everything we do. It's not just a job, it's about making a real impact.


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