Assistant Housekeeping Manager

4 weeks ago


Brisbane, Queensland, Australia Echo Entertainment Group Full time
About the Role

We are seeking an experienced Housekeeping professional to join our team as the Assistant Housekeeping Manager at The Star Brisbane.

Key Responsibilities
  • Promote a culture of excellence in housekeeping, ensuring meticulous attention to detail and exceptional guest experiences.
  • Establish clear performance targets for Housekeeping Supervisors and oversee the service workflow and performance of all team members.
  • Effectively manage the scheduling and rostering of the housekeeping department, adhering to operating budgets.
  • Conduct pre-arrival inspections of VIP guests' rooms to ensure room presentation meets required standards.
  • Monitor guest service within the department, ensuring it is effective and efficient, meeting both guest requirements and The Star Brisbane's standards.
Requirements
  • Tertiary qualifications in a hospitality or business field.
  • Extensive hotel experience in a high-volume environment.
  • Demonstrated experience leading professional hospitality teams.
  • Strong communication skills with competent computer literacy.
About Us

The Star Entertainment Group is a leading hospitality and entertainment company, committed to creating a diverse, equitable, and inclusive workplace. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities.

We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI).



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