Senior Service Delivery Executive

7 days ago


Sydney, New South Wales, Australia Assurant, Inc. Full time
About the Role:

The Senior Service Delivery Executive is responsible for overseeing the delivery of our service network and salvage strategy across Australia and New Zealand. This includes leading onshore and offshore teams, OEMs, and major clients to ensure seamless management and delivery from a network of service partners.

This role requires strong stakeholder engagement skills, with the ability to articulate ideas to both technical and non-technical audiences. You will work closely with business stakeholders to understand client and consumer requirements, ensuring the network supports all new and existing programs.

  • Lead the team to deliver the overall service network strategy
  • Design and implement solutions across repair, replacement, and salvage programs to optimise efficiency
  • Manage OEMs, strategic clients, and partners across all areas of service network
  • Review existing service partners to determine which should be retained and further developed

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