Customer Experience Expert

2 days ago


Logan City, Queensland, Australia Coles Full time
About the Company

Coles is a leading retailer in Australia, offering a wide range of products including groceries, liquor, and more. Our commitment to quality and customer satisfaction has earned us a reputation as a trusted brand.

About the Role

We're looking for an experienced Store Manager to lead our team in offering diverse local and imported brands. As a Store Manager, you'll be responsible for shaping memorable customer experiences and connecting with your community's key moments—both big and small.

This is a fantastic opportunity to take your retail leadership to the next level with one of Australia's leading liquor retailers. You'll display your flair for creating eye-catching stock setups, energize your team, and foster a friendly atmosphere for customers.

About You and Your Skills
  • You have experience in fast-paced retail, hospitality or customer-facing environments and want to learn about our products and grow with us.
  • You're social, enjoy chatting with people, and are all about delivering an awesome customer experience.
  • You're great at admin tasks like payroll, rostering, managing liquor inventory, and ensuring everything remains well-organised and visually appealing in the store.
  • Hitting store goals and boosting sales gets you excited.
  • You have an RSA certification, or are willing to obtain one if you don't.
Our Benefits
  • Competitive Salary: We offer a competitive salary package that reflects your experience and qualifications.
  • Opportunities for Growth: We're committed to helping you develop your skills and advance your career.
  • Recognition and Rewards: We believe in recognizing and rewarding our team members' hard work and contributions.
  • Flexible Work Arrangements: We offer flexible work arrangements to help you balance your work and personal life.
  • Employee Discounts: Eligible team members receive discounts on our products and services.


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