Customer Experience Lead
4 days ago
Fitness Cartel Australia is more than a gym – it's an exciting and fast-growing brand with ambitious plans to expand from 13 to 60+ clubs by 2029. Our state-of-the-art facilities offer everything from Cycle Studios and Reformer Pilates to cafes, creche, and saunas, creating a feel-good environment that motivates, challenges, and inspires.
The RoleAs a highly important role, you'll be responsible for managing the customer service delivery to our members & overseeing the reception team. You will assist members' enquiries with your professional service, providing electric experiences at every interaction. This diverse role will have you switching from greeting members personally & managing customer queries over the phone to the management of the reception team, driving KPIs of customer service & retention.
Key Responsibilities:- Manage overdue accounts, cancellations & enquiries, meeting company targets.
- Supervise the Reception team, providing training for new employees & ongoing support.
- Rostering of Reception team, working with the Retail Manager to ensure adequate staff are working at critical times to provide the ultimate customer service.
- Work with the Reception team to meet and exceed customer service targets and other KPIs.
- Answer calls, handling queries & listening to complaints.
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Customer Experience Manager
7 days ago
Logan City, Queensland, Australia LifeFlight Australia Limited Full timeFitness Cartel is a rapidly expanding fitness brand with a focus on providing exceptional customer experiences. We're seeking a Customer Experience Manager to lead our Front of House team and drive business growth through exceptional service.About the Role:Develop and implement strategies to enhance the member experience and drive salesLead and motivate the...
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Leader in Customer Experience
5 hours ago
Logan City, Queensland, Australia Officeworks Ltd Full timeWelcome to OfficeworksCompany OverviewWe are a leading retailer in Australia, offering a wide range of products and services to our customers. Our company culture is built on values of inclusivity, diversity, and commitment to being good humans.About the JobThe successful candidate will be responsible for leading a team of retail staff, ensuring that...
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Customer Experience Specialist
5 days ago
Logan City, Queensland, Australia Plantation Homes Full timeAbout Your New RoleIn this exciting opportunity, you will play a key role in guiding customers through the journey of building their perfect Plantation home. As a customer-focused professional, you will use your administration skills to ensure a smooth experience for both our customers and internal teams.
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Sales and Customer Experience Professional
5 days ago
Logan City, Queensland, Australia BWS Full timeThe Perfect CandidateAre you passionate about delivering exceptional customer experiences and working in a fast-paced retail environment?If so, we would love to hear from you!As a Sales and Customer Experience Professional at BWS, you will be responsible for providing outstanding customer service, promoting our products, and contributing to a positive and...
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Customer Experience Leader
18 hours ago
Logan City, Queensland, Australia JB Hi-Fi Full timeAbout The JobThis is an exciting opportunity to join our team as an Operations Team Leader, where you will play a key role in driving our business forward.Key Responsibilities:LeadershipLead and motivate the operations team to achieve exceptional resultsStrategic PlanningDevelop strategic plans to drive business growth and improve operational...
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Part Time Customer Experience Advisor
7 days ago
Logan City, Queensland, Australia Vodafone Australia Part timeJob DescriptionThis is an exciting opportunity to join our team as a Part-Time Customer Experience Advisor. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences and providing tailored solutions to meet their needs.You'll work closely with customers to understand their requirements and provide...
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Front of House Lead
7 days ago
Logan City, Queensland, Australia LifeFlight Australia Limited Full timeWe're seeking an experienced leader to manage our Front of House team. As the Front of House Lead, you'll be responsible for ensuring exceptional customer service and leading a high-performing team to drive business results.About the Role:Lead and develop the Front of House team to achieve exceptional customer service and sales targetsCollaborate with the...
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Customer Service Representative
4 days ago
Logan City, Queensland, Australia Ampol Limited Full timeAs a Retail Team Member at Ampol Limited, you will be part of a diverse and inclusive team that values individual contributions and fosters a culture of respect and understanding.About Us:We're a leading convenience retailer in Australia, dedicated to making life easier for our customers.We offer comprehensive training and support to help you succeed in your...
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Client Experience Specialist
18 hours ago
Logan City, Queensland, Australia Fletcher Building Limited Full timeFletcher Building Limited's Stramit division is seeking a Client Experience Specialist to play a crucial role in enhancing customer experiences and supporting organisational success. As the main point of contact for valued customers, you will foster sales through outstanding service delivery over the phone or via email. You will work closely with our branch,...
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Equipment Maintenance Lead
12 hours ago
Logan City, Queensland, Australia Coates Hire Operations Pty Limited Full timeCoates Hire Operations Pty Limited welcomes candidates from all backgrounds, experiences, and perspectives to apply for this exciting opportunity.We are proud to offer a range of perks and benefits that make us a great place to work.This role is responsible for leading a large workshop team to ensure all equipment is repaired, serviced, and maintained to...
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Culinary Team Lead
14 hours ago
Logan City, Queensland, Australia Everi Pty Full timeJoin Our TeamWe are Everi Pty, a leading entertainment and hospitality company in Queensland. Our goal is to provide exceptional customer experiences through our high-quality food and service offerings.Job DescriptionWe are seeking a skilled and experienced chef to join our team as a Casual Chef. The successful candidate will have a strong background in...
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Customer Service Representative
4 days ago
Logan City, Queensland, Australia Euro Garages Full timeAbout Euro GaragesWe are a leading fuel and convenience retailer in Europe and the US, with a presence in Australia since 2019.Our mission is to deliver a modern consumer retail offer and become your chosen destination for quality food, coffee, and fuel.Salary and BenefitsWe offer a competitive pay rate of $33.99 per hour for adult team members aged 20 years...
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Customer Service Team Lead
2 days ago
Logan City, Queensland, Australia Hungry Jack's Full timeRole OverviewThis role involves serving guests in a friendly and efficient manner, either face-to-face or by preparing our signature burgers. You will be working as part of a team to achieve sales targets and maintain a clean, safe working environment.ResponsibilitiesServing guests and preparing food to order
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Customer Service Professional
18 hours ago
Logan City, Queensland, Australia Fletcher Building Limited Full timeStramit, as part of the Fletcher Building Group, is a leading vertically integrated steel manufacturer and total steel building material solutions provider in Australia. Our connected purpose focuses on improving the world around us through smart thinking and simple delivery, providing real value to our customers.About the PositionWe are seeking a committed...
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Customer Experience Liaison
5 days ago
Townsville City Center, Queensland, Australia LMG Full timeGreat Start Financial is a boutique mortgage brokerage that prides itself on creating exceptional client experiences. Our commitment to clear communication, personalized service, and acting in our clients' best interests sets us apart from the rest.Why Choose Us?We value our employees' success and development, fostering a collaborative culture where...
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Regional Agronomy Operations Lead
21 hours ago
Logan City, Queensland, Australia Agriland FS Full timeThe successful candidate will be responsible for directing operational employee development, coordinating product and service distribution, and supervising location managers across the territory. As Area Operations Manager, you will play a key role in driving operational efficiency, customer satisfaction, and growth.Main Areas of ResponsibilityLocation...
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Workshop Operations Lead
5 days ago
Logan City, Queensland, Australia Coates Hire Operations Pty Limited Full timeAustralian owned and operated, Coates Hire Operations Pty Limited is committed to delivering exceptional service to our customers through our skilled and experienced team.We are seeking a highly motivated and experienced Workshop Manager to join our Kingston team, leading our workshop operations and ensuring all equipment is repaired, serviced and maintained...
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Customer Solutions Consultant
7 days ago
Logan City, Queensland, Australia Vodafone Australia Part timeAbout This RoleWe're seeking a talented individual to join our team as a Customer Solutions Advisor. As a key member of our sales team, you'll play a crucial role in delivering exceptional customer experiences and providing tailored solutions to meet their needs.You'll have the opportunity to work with a wide range of customers, from individuals to small...
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Customer Service Representative
2 days ago
Logan City, Queensland, Australia Ghanda Clothing Full timeGhanda Clothing is looking for a skilled Customer Service Representative to provide exceptional customer experiences. The successful candidate will possess excellent communication skills, a positive attitude, and the ability to work effectively in a team environment.ResponsibilitiesThe ideal candidate will:Respond promptly to customer inquiries, addressing...
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Customer Service Representative
4 days ago
Logan City, Queensland, Australia Freedom Fuels Pty Full timeAbout Freedom FuelsAs an independent petroleum company, we have 40 Fuel & Convenience retail outlets across Queensland and northern New South Wales. We're part of the Idemitsu Kosan Co Ltd group of companies, operating in various areas including retailing, terminal operations, wholesale, and commercial distribution.We're looking for a reliable individual...