Customer Acquisition Specialist
3 days ago
At Shift, we're committed to helping Australian businesses succeed in a rapidly changing market. Our mission is to provide innovative credit and payments platforms that simplify business interactions and create new opportunities.
Job Summary
As an Account Manager at Shift, you'll play a key role in building and maintaining strong relationships with our clients. You'll work closely with customers to understand their needs and develop tailored solutions to drive growth and success.
Key responsibilities include:
• Acquiring and establishing client relationships with your client portfolio.
• Identifying additional revenue streams from existing customers.
• Working out of opportunities inbox and lead queue on Salesforce.
• Managing a small portfolio of 100-200 accounts with an 80/20 split focusing on acquisition and portfolio management.
• Owning and managing the relationship for allocated Shift customers through strategic and effective account management practices, customer service, and general outreach.
• Collaborating with other operational teams across the Shift business to manage customer portfolio needs and challenges.
What We Offer
At Shift, we're committed to providing a supportive and collaborative work environment that fosters growth and development. We offer flexible working arrangements, career development programs, and a diverse and talented team.
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