Assistant Venue Supervisor

1 week ago


Rockhampton Regional, Australia Burger Urge Full time
Burger Urge Rockhampton Venue Operations

Burger Urge (BU) has been serving mouth-watering burgers for over 16 years, committed to crafting burgers the way they should be. We prioritize using premium local ingredients to create our delicious, classic, and contemporary recipes.

Burger Urge is a rapidly expanding and vibrant restaurant chain passionate about burgers. We are in search of a seasoned and proactive Venue Manager who is dedicated to providing outstanding customer service and fostering a positive workplace culture. We seek an individual who is motivated, diligent, and embraces change rather than a mere overseer.

Our Vision is to cultivate a collection of companies that seamlessly merges exquisite product design across food, entertainment, music, film, art, and fashion, aiming to establish one of the world's premier food, retail, and lifestyle brands.

The Role
  • Overseeing daily operations, including inventory control, staffing, and customer engagement.
  • Maintaining a clean, organized, and well-kept restaurant environment.
  • Establishing and nurturing strong relationships with suppliers and partners.
  • Formulating and executing strategies to boost sales and enhance revenue.
  • Analyzing sales and financial metrics to inform strategic business decisions.
  • Creating and sustaining a positive workplace culture that encourages teamwork and collaboration.
  • Recruiting, training, and mentoring team members to provide exceptional customer service and achieve business goals.
  • Ensuring adherence to health and safety regulations as well as company policies and procedures.
Burger Urge Benefits
  • Generous employee discounts on all menu items and merchandise.
  • Opportunities for growth within a company that is expanding.
  • Strong market presence within the industry, ensuring ongoing job security.
  • Burger Urge is recognized as the most innovative brand in the industry, reflected in our operational structure and management practices.
  • Open to candidates with VISA available for full-time work hours.
  • For suitable candidates with current working rights in Australia, potential sponsorship opportunities may arise after successfully completing the probationary period.
What We Are Looking For
  • A minimum of 3 years of experience in restaurant or hospitality management.
  • Demonstrated ability to inspire and lead teams to deliver exceptional customer service.
  • Strong communication and interpersonal skills.
  • A passion for driving change and fostering continuous improvement.
  • Excellent organizational and problem-solving abilities.
  • Capability to perform under pressure in a fast-paced environment.
  • A proactive and hands-on approach.
If you are an energetic, dedicated, and inspiring individual with a passion for delivering exceptional customer service and driving positive change, we look forward to hearing from you.

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