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Assistant Venue Supervisor

2 months ago

Rockhampton Regional, Australia Burger Urge Full time
Burger Urge Rockhampton Venue Operations

Burger Urge (BU) has been serving up mouth-watering burgers for over 16 years, committed to crafting burgers the way they were meant to be made. We utilize high-quality local ingredients to create our delicious, classic, and contemporary recipes.

Burger Urge is a rapidly expanding and vibrant restaurant chain with a strong focus on burgers. We are in search of a seasoned and proactive Venue Supervisor who is dedicated to providing outstanding customer service and fostering a positive workplace environment. We seek an individual who is driven, diligent, and adaptable, rather than someone who merely oversees operations.

Our Vision is to cultivate a collection of enterprises that seamlessly integrates exquisite product design across food, entertainment, music, film, art, and fashion, aiming to establish one of the world's premier food, retail, and lifestyle brands.

The Role
  • Overseeing daily operations, including stock management, staffing, and customer relations.
  • Ensuring the venue is consistently clean, organized, and well-maintained.
  • Establishing and nurturing strong relationships with suppliers and partners.
  • Formulating and executing strategies to boost sales and enhance revenue.
  • Analyzing sales and financial metrics to inform business decisions.
  • Creating and sustaining a positive workplace culture that encourages teamwork and collaboration.
  • Recruiting, training, and mentoring team members to provide exceptional customer service and achieve business goals.
  • Ensuring adherence to health and safety regulations as well as company policies and procedures.
Burger Urge Benefits
  • Generous employee discount on all menu items and merchandise.
  • Opportunities for growth within a developing company with clear promotion pathways.
  • Strong market presence within the industry, ensuring ongoing job security.
  • Burger Urge is recognized as the most innovative brand in the industry, reflected in our operational structure and management practices.
  • Open to candidates on work visas available for full-time hours.
  • For the right candidate with valid working rights in Australia, potential sponsorship opportunities may arise after successfully completing the probationary period.
What We Are Looking For
  • A minimum of 3 years of experience in restaurant or hospitality management.
  • Demonstrated ability to inspire and lead teams to deliver exceptional customer service.
  • Strong communication and interpersonal skills.
  • A passion for driving change and continuous improvement.
  • Excellent organizational and problem-solving abilities.
  • Capability to thrive under pressure in a fast-paced environment.
  • A proactive and hands-on approach.
If you are an enthusiastic, dedicated, and inspiring individual who is passionate about delivering exceptional customer service and driving positive change, we would love to hear from you. Please submit your resume detailing your experience and qualifications for the role.

We cannot wait to get you onboard
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