Lead Commercial Relationship Manager

3 days ago

Brisbane, Queensland, Australia beBeeCommercial Full time $120,000 - $150,000
Commercial Portfolio Manager

We are seeking a commercial portfolio manager to join our bulk customer and growth team as a key customer contact.

The selected candidate will support the customer portfolio of operations spanning rail, road, and port logistics to deliver strong commercial outcomes.

Key Responsibilities:
  • Establish and maintain excellent relationships across your portfolio of customers and all functions to optimise the flow of customer information.
  • Be the expert for all customer intelligence within the portfolio, including identifying potential future business growth opportunities or decline risks, and developing long-term strategic solutions to manage these.
  • Support the design and development of customer proposals, tender responses, and business cases within your portfolio.
  • Support commercial negotiations and contracting processes with customers, focusing on renewing current contracts prior to expiry.
  • Develop and maintain active key account management planning for each customer in the portfolio.
  • Deliver the performance requirements of each contract within the customer portfolio through the contract performance process.
About You:

As an energetic and passionate commercial specialist, you will be driven to deliver customer outcomes that create value across our diverse customer portfolio.

You are agile and flexible in how you operate with the confidence to network with both internal and external stakeholders.

  • Minimum 3+ years in a similar role and background.
  • Strong commercial experience, with logistics background preferred.
  • Strong interpersonal and communication skills, including negotiation, consultation, facilitation, and written communication skills.
  • University qualified in Economics, Finance, Commerce, Engineering, or related discipline.
  • High-level skills in the identification, specification, and delivery of customer service in a large commercial organisation.
  • Solid understanding of financial analysis and business strategy, with the ability to make data-based decisions.

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