Resort Sales and Service Expert

2 days ago

Tamworth, New South Wales, Australia beBeeCustomer Full time $45,000 - $65,000
Role Overview

As a Reservations Sales Agent, you will be responsible for providing exceptional customer service and managing reservations to ensure a seamless experience for our guests.

  • Respond promptly and courteously to all guest inquiries and reservation requests via phone, email, and online channels
  • Efficiently process guest reservations, modifications, and cancellations
  • Maintain accurate and up-to-date reservation records
  • Collaborate with the wider team to ensure a consistent and positive guest experience
  • Provide recommendations on room types, resort amenities, and local attractions to enhance the guest experience
  • Contribute to the achievement of revenue and occupancy targets
About Our Resort

Our resort offers a diverse range of elevated city, suburban, and resort-style accommodations. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests.

Our team of local heroes are dedicated to enhancing every guest's stay.

We provide a warm and friendly service with excellent communication and interpersonal skills.

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