
Excellent Customer Service Representative Wanted
1 week ago
As a sales associate, you will play a pivotal role in delivering exceptional customer service and contributing to business growth.
We are seeking passionate and customer-focused individuals who can learn and share our product range with customers. If you are able to prioritize multiple tasks, comfortable with physical activity, and have a friendly attitude, we want to hear from you.
Key Responsibilities:
- Engage and assist customers in understanding their needs and provide product knowledge to support purchasing decisions.
- Actively participate in selling products with a positive attitude and contribute to business goals and growth.
- Maintain a clean and organized sales area, ensuring all products are properly priced and fully stocked.
- Build strong relationships with team members and other departments to promote a collaborative work environment.
Requirements:
- Passionate about learning and sharing the IKEA product range.
- Ability to prioritize multiple tasks and comfortable with on-the-job physical activity.
- Customer-focused mindset and strive to deliver memorable shopping experiences.
- Friendly attitude and comfortable connecting and interacting with people.
What We Offer:
- Competitive hourly pay rate.
- Above award rates and penalty rates (including Sunday and Public Holidays).
- Leave entitlements - 5 weeks Paid Annual, Paid Parental, Family & Community and more.
- 24/7 access to our Employee Assistance Program for health and wellbeing support.
- 15% Co-worker discount.
- Low-cost nutritious meals and complimentary drinks in our Co-worker restaurant.
- Co-worker uniform provided.
- Free Co-worker parking.
- Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand).
- Bonus programme (where eligible).
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible).
Perks of Working at IKEA:
At IKEA, work is so much more than a job. We offer a supportive and inclusive work environment that promotes career growth and development.
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