Excellent Customer Service Experience Wanted
1 week ago
We are seeking a dedicated and empathetic individual to join our team as a Customer Service Representative.
This role involves being the first point of contact for customers, handling calls and resolving enquiries. You will deliver an exceptional customer experience, engage in quality conversations, and take ownership of customer queries.
You will be part of a collaborative team that fosters positive relationships with stakeholders to drive meaningful customer outcomes.
To succeed in this role, you will need strong verbal and written communication skills, confident computer use, and the ability to manage multiple tasks while assisting customers over the phone.
We are looking for a proactive and self-motivated individual who is passionate about delivering excellent customer service. If you have a strong work ethic and enjoy helping others, this role could be a great fit for you.
About the Role:- Job Type: Full-time
- Work Hours: 8am-6pm (Monday-Friday)
- Shifts: Rotating roster, occasional Saturday shifts
- Working from Home: Part-time
- Deliver exceptional customer service
- Engage in quality conversations
- Take ownership of customer queries
- Participate in training and upskilling sessions
- Strong verbal and written communication skills
- Confident computer use
- Ability to manage multiple tasks
- Proactive approach to self-development
- Flexible working hours
- Exclusive Alinta benefits
A welcoming work environment where you can grow and develop your skills. Our team values shared respect, great communication between teams, acting on ideas, and looking out for each other's wellbeing.
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