
Customer Experience Ambassador
1 week ago
About our Guest Service role
We are seeking a part-time Guest Service Agent who is passionate about delivering exceptional guest experiences.
The ideal candidate will have a welcoming and warm presence, guiding guests through their stay from smooth check-ins to insights on local attractions.
Key Responsibilities
- Welcome and assist guests
- Communicate professionally
- Make bookings
- Provide excellent customer service
Requirements
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Availability to work a variety of shifts on a full-time basis, including weekends and public holidays
Benefits
We offer a range of benefits including competitive hourly rate, discounts on accommodation and dining, and opportunities for career growth and development.
About working with us
We value our employees and strive to create a positive work environment. We believe that happy employees deliver exceptional guest experiences.
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