
Senior Retail Manager
1 week ago
A senior retail professional is sought to drive a customer-focused culture and lead a team to achieve sales targets and operational excellence in a high-volume concession environment.
This role requires the ability to motivate, mentor and empower a team to deliver exceptional customer experiences and meet key performance indicators.
- Key Responsibilities:
- Drive a customer-centric culture and create memorable experiences for every interaction.
- Empower the team through ongoing training, mentoring and collaboration.
- Work with leadership to build an effective and profitable concession pad.
- Motivate the team to meet sales targets and business KPIs.
- Drive operational excellence, manage rosters and prepare back-of-house administration.
- Qualifications:
- Experience in a similar role, supervising teams of up to 5 staff.
- A supportive leader with the ability to motivate and mentor a team to achieve success.
- Demonstrated commercial acumen with an ability to assist driving sales, wage targets and shrinkage KPIs.
- An eye for detail with a passion for styling and visual merchandising.
- Exposure to large stock volumes and stock management.
- Benefits:
- Up to 50% off new season product range.
- $1,000 yearly clothing allowance.
- Monthly and seasonal bonus potential.
- Supportive team culture and environment.
- Clear career pathway towards future leadership opportunities.
- Employee referral program - be rewarded for referring great new people to our team.
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