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Process Improvement Specialist
2 weeks ago
We are seeking an exceptional individual to join our team as a Process Excellence Associate. This is an exciting opportunity for someone who is passionate about process improvement and has a knack for making complex concepts clear.
About the Role
In this role, you will support transformation projects across our Cash & Transactional Banking Operations. Your key responsibilities will include:
- Assisting in completing process reviews, data collection and impact assessments across Cash & Transactional Banking Operations (CTBO) to ensure clarity on existing processes to support transformation initiatives under UNITE.
- Assisting in uplifting current process gaps, identifying current pain points and ensuring all artefacts inclusive of standard operating procedures and process maps are accurate.
- Assisting in ensuring that future state processes are adequately assessed and documented in line with guiding principles.
Requirements
To be successful in this role, you will need:
- A basic understanding of Agile or LEAN principles.
- An analytical mind and excellent problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to work effectively in a fast-paced environment.
- Proficiency in tools such as Visio, Confluence or JIRA.
What We Offer
We offer a range of benefits and opportunities to support your growth and well-being, including:
- Flexible work arrangements and a variety of leave options.
- Tailored learning and development opportunities.
- Opportunities to 'give back' to the community through volunteering initiatives.
Why Join Us?
We are committed to creating a supportive and inclusive community where everyone feels valued and empowered to succeed. If you are passionate about process excellence and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
