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IT Technical Lead

2 weeks ago

Adelaide, South Australia beBeeEngineer Full time $90,000 - $115,000
Senior IT Engineer Job Description

We are seeking a skilled Senior IT Engineer to join our team. This is an exciting opportunity for an experienced professional to take ownership of complex technical issues, lead project delivery, and mentor colleagues.

This hybrid role allows flexibility between working at our office, from home, and at client sites where required.

  • Provide advanced technical support to clients, acting as an escalation point for the IT support team.
  • Design, implement, and manage IT infrastructure projects (cloud migrations, network deployments, security enhancements, etc.).
  • Support and maintain cloud platforms.
  • Configure, manage, and troubleshoot Windows Server, Active Directory, and related systems.
  • Ensure robust security practices are applied across client environments, including monitoring, patching, and compliance support.
  • Lead client onboarding and infrastructure upgrade projects, ensuring seamless delivery.
  • Mentor and support junior engineers, encouraging knowledge-sharing and professional development.
  • Collaborate with the Service Desk Manager to improve processes and enhance service delivery.
  • Document technical solutions, systems, and processes in line with best practices.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Proven experience in a senior IT support/engineering role within an MSP or fast-paced environment.
  • Strong knowledge of Microsoft technologies.
  • Proficiency in networking.
  • Experience with cyber security tools and best practices.
  • Hands-on experience with virtualisation platforms.
  • Knowledge of backup, disaster recovery, and business continuity solutions.
  • Excellent troubleshooting, problem-solving, and analytical skills.
  • Strong communication skills, with the ability to explain technical concepts to non-technical users.
  • Certifications such as Microsoft Associate or Expert exams, CompTIA Security+, or equivalent (desirable).
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