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Administrative Officer

2 months ago


Parkville, Victoria, Australia Peter Mac Full time
About the Role

Peter Mac is seeking a highly skilled and customer-focused Administrative Officer to join our dynamic Day Therapy team. As the first point of contact for patients, relatives, and staff, you will provide exceptional service and support to ensure a seamless experience for all.

Key Responsibilities
  • Provide appointment booking support for patients and clinical staff, ensuring timely notifications and efficient processing.
  • Manage patient records, admissions, and discharges, maintaining data integrity and confidentiality.
  • Prepare accurate and timely reports, including orders, invoices, and activity data.
  • Support the work of the team, including preparing agendas, coordinating meetings, and training new employees.
Requirements
  • Experience in an administration setting, with strong customer service skills and IT proficiency.
  • Demonstrated skills in using patient administration systems, preferably in a healthcare setting.
  • Ability to work autonomously and as part of a team, with excellent communication and problem-solving skills.
What We Offer

Peter Mac provides a range of benefits to support our staff, including award-winning facilities, professional development opportunities, and a health and wellbeing program. We encourage applications from diverse candidates and offer a supportive and inclusive work environment.