Administration Officer
1 week ago
About the Role:
The Royal Children's Hospital (RCH) is seeking a skilled Administration Officer to join their Complex Care Hub team. As an Administration Officer, you will play a vital role in supporting the multidisciplinary team to provide an integrated, coordinated, and family-centered approach to care and treatment for identified complex patients.
Key Responsibilities:
- Provide administrative support to the Complex Care Hub team, including managing medical appointments and minimizing hospital attendance.
- Work collaboratively with multiple departments across the hospital to provide assistance to families.
- Develop and maintain effective communication and collaboration with the multidisciplinary team.
Requirements:
- Demonstrated proficiency in established administration processes.
- Excellent customer service skills.
- Ability to work as part of a team and contribute to a positive culture.
- Experience in using computer applications, including the Electronic Medical Record.
About the Department:
The Complex Care Hub is an interdisciplinary service that coordinates the healthcare experiences for complex patients and their families. Patients with complex needs require multiple teams, advanced technology, and medical equipment to support their care needs, both within the hospital, community, and at home.
What You'll Achieve:
- Successful partnership with the multidisciplinary team to provide competent and efficient administration.
- Management and organization of families' medical appointments and assistance to minimize hospital attendance.
- Work with multiple departments across the hospital to provide assistance to families.
Why Work at RCH:
The RCH enjoys high employee engagement and is committed to staff safety and a positive culture through the enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park, and only a short tram trip from the heart of Melbourne city.
We also offer discounted staff parking, salary packaging, and an award-winning health and wellbeing program.
The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members of the LGBTQI community, and people with disability.
It is a requirement of your employment that you be fully vaccinated against Covid-19 and Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children's Hospital.
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