Cafe Operations Manager

3 days ago


Brisbane, Queensland, Australia Howard Smith Wharves Full time

Felons Brewing Co. is a thriving brewery nestled in the heart of Brisbane, where we're passionate about brewing balanced beers that showcase the city's unique charm.

We're seeking a dedicated Casual Cafe Supervisor to join our dynamic team at Felons Brewery. As the primary point of contact for our cafe operations, you'll be responsible for leading a team of baristas to deliver exceptional customer experiences and ensuring the smooth running of our daily cafe activities.

As Cafe Supervisor at Felons Brewery, you'll play a vital role in shaping the guest experience, from serving expertly crafted coffee and beer to providing top-notch service. Your leadership skills will be instrumental in driving team performance, managing day-to-day tasks, and maintaining a positive work environment.

Key Responsibilities:

  • Supervise and motivate a team of baristas to achieve exceptional customer satisfaction
  • Manage inventory, staff scheduling, and maintain a clean and organized workspace
  • Coach and develop a diverse team of staff to ensure a positive and inclusive work culture
  • Monitor and improve service standards, responding promptly to guest feedback
  • Stay up-to-date with product knowledge and maintain a high level of expertise in beer and coffee

What We're Looking For:

  • A genuine passion for great coffee and beer
  • Proven experience in a similar role or related field
  • Strong communication and interpersonal skills
  • Availability to work flexible hours, including early mornings and weekends
  • A valid Queensland RSA certification

We offer a competitive salary of $65,000 - $75,000 per annum, plus benefits such as a 50% discount on precinct-wide dining, wellness initiatives, and opportunities for career growth and development.



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