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Customer Service Reviewer
2 weeks ago
We are seeking detail-oriented individuals with strong communication skills to assist in customer service reviews. This role involves visiting retail outlets, making observations, and completing online surveys about the experience.
Key Responsibilities- Assume a customer persona and make detailed notes on store presentation, service, selling skills, cleanliness etc.
- Complete surveys online about your experience
- Exceptional attention to detail
- Good memory retention
- Reliability and dependability
- Excellent communication skills
- Access to the internet
The number of assignments you will receive is based on your availability, ability to successfully complete tasks, location, willingness to travel, flexibility, and reliability. Surveys can take from 10 minutes to 1 hour to complete.
This position allows you to provide valuable feedback to our clients and contribute to improving customer experiences. For over two decades, we have been helping leading brands understand their customer experience.