Sydney Opera House Tour Host
1 day ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Tour Guide at the Sydney Opera House.
- This role involves conducting inspiring and engaging guided tours of the Sydney Opera House for visitors who have booked as part of a group or who arrive at the Sydney Opera House for a day visit.
- Tour Guides research and plan individual tours and visitor information services to meet specific needs.
- To plan and conduct tours in fluent English, for large groups (up to 46 people) with diverse needs.
- To provide a supportive role for the marketing arms of Resident Companies and Commercial Partners associated with the Sydney Opera House, and actively promote Sydney Opera House products and services on all tours.
- To maintain high standards of customer service delivery skills, with demonstrated experience and strong commitment to providing service excellence in a dynamic and customer-oriented environment.
- To work effectively as part of a team, acknowledge others' personal styles, motivations and abilities to achieve business objectives, and manage challenging situations.
Please note that previous guiding experience is not an essential requirement for this role. However, the confidence to present information to a large group and provide a wonderful customer experience is necessary.
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