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Director of Student Experience
3 weeks ago
**Job Description:**
We are seeking a visionary leader to drive excellence in student experience. As the Director of Student Experience, you will oversee the delivery of high-quality operations that support student retention and transition.
**Key Responsibilities:**
- Lead and develop administration staff to deliver exceptional customer service
- Oversee student services functions, including orientation, enrolment, and counselling support
- Champion student retention and transition initiatives
- Collaborate with academic and administrative teams to manage timetabling, subject selection, and articulation processes
**Required Skills and Qualifications:**
- Tertiary qualification in a relevant field
- Proven experience in management and team leadership
- Strong understanding of education sector legislation and regulatory requirements
- Excellent organisational, written, and verbal communication skills
**Benefits:**
- 26 days' annual leave
- A positive and supportive workplace culture
**Others:**
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