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Mechanical Service Engineer

2 months ago

Maitland City Council, Australia Komatsu America Corp. Full time
About the Role:

We are seeking a highly skilled Mechanical Service Engineer to join our team at Komatsu America Corp. as a Mechanical Development Service Technician.

This is a full-time, permanent position that offers a competitive salary and benefits package, including overtime pay, a fully maintained service vehicle, and fuel reimbursement.

As a Mechanical Development Service Technician, you will be responsible for providing proactive advice and support to customers, facilitating the flawless start-up of development machines, and supporting engineering teams with machine commissioning.

You will also be involved in advanced technical support for development equipment in the field, coordinating new product field trials, and documenting results.

Additionally, you will engage with key stakeholders to identify opportunities to offer solutions for customer needs and collaborate with cross-functional teams to drive business growth.

Key Responsibilities:
  • Provide expert technical support to customers and internal stakeholders.
  • Facilitate the start-up and commissioning of development machines.
  • Support engineering teams with machine development and testing.
  • Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
  • Identify and document opportunities for product enhancement and process improvement.
Requirements:
  • Mechanical trade qualification.
  • Experience working underground with development mining equipment.
  • Strong problem-solving and diagnostic skills.
  • Able to work in an autonomous role.
About You:

You are a highly skilled and experienced Mechanical Service Engineer looking for a challenging role that offers opportunities for growth and development.

You have a strong passion for quality and customer satisfaction, and you are committed to delivering exceptional results in a fast-paced environment.

You are a team player with excellent communication and interpersonal skills, and you are able to work effectively with cross-functional teams to drive business growth.

You are a strategic thinker with a strong analytical mindset, and you are able to identify opportunities for process improvement and product enhancement.

What We Offer:
  • Competitive salary and benefits package.
  • Overtime pay and fully maintained service vehicle.
  • Fuel reimbursement and employee retention bonus.
  • Extensive onboarding program and opportunities for career advancement.
  • Collaborative and dynamic work environment.