Customer Experience Specialist

2 weeks ago

Perth, Western Australia beBeeCustomerService Full time $40,000 - $60,000

We're seeking individuals to fill a key role within our Service team, where they will be instrumental in delivering an exceptional customer experience across various checkout points and self-serve kiosks.

Key Responsibilities
  • The successful candidate will provide seamless transaction processing and excellent customer support, ensuring customers feel valued and satisfied.
  • As part of the team, they will also assist other departments, such as Market Street or Replenishment teams, to maintain store operations and drive efficiency.

We offer a comprehensive benefits package, including:

  • Flexible working arrangements to suit individual needs.
  • A generous holiday allowance (six weeks including bank holidays).
  • A 15% discount on purchases at our supermarkets and convenience stores from the date of employment.
  • Ongoing career development opportunities to help employees progress within the company.
  • A competitive pension scheme and life assurance policy.
  • Access to healthcare and well-being initiatives.
  • Morrisons MyPerks rewards program offering discounts at high street shops, cinemas, and gyms.

About You

  • A friendly and approachable attitude is essential for this role.
  • The ideal candidate will be physically active and enjoy hands-on tasks.
  • They must be comfortable working in a fast-paced environment with clear processes and procedures.
  • Safety protocols and equipment operation should come naturally to them.
  • Providing excellent customer service and resolving queries efficiently is crucial.
What We Offer

We provide great value and quality products to over 11 million customers weekly. Our focus on freshness sets us apart, with more fresh food prepared in-store than any other supermarket.

We strive to create a unique shopping experience that sets us apart from others. Whether you want to work in food preparation or customer service, we'd love to meet like-minded individuals…

We're a team of Foodmakers and Shopkeepers who work together to make Morrisons a great place to shop.

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