Senior Customer Experience Manager

1 day ago

Perth, Western Australia beBeeMotivator Full time $90,000 - $120,000
Customer Service Team Leader Role

Our organization is seeking a highly motivated and experienced individual to lead and guide a small customer service team. As a Customer Service Team Leader, you will play a pivotal role in delivering outstanding customer experiences by motivating and guiding the team to achieve excellence.

The successful applicant will be enthusiastic, self-driven, customer-focused, and have an aptitude to learn and further develop their skills. They will possess strong communication, problem-solving, and relationship-building abilities, as well as a practical, solutions-focused mindset with an eye for process improvement.

  • Lead a small customer service team to deliver exceptional results.
  • Oversee day-to-day operations to ensure orders, enquiries, and issues are managed efficiently.
  • Be the go-to problem solver, helping customers, distributors, and internal teams find solutions.
  • Monitor performance and drive continuous improvements in processes and service delivery.

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