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Network Infrastructure Development Engineer

2 months ago


Sydney, New South Wales, Australia Amazon Full time

POSITION SUMMARY

The AWS Infrastructure Services team is responsible for the architecture, planning, implementation, and management of all AWS global infrastructure. We are the backbone that ensures the cloud remains operational. Our team supports all AWS data centers and oversees the servers, storage, networking, power, and cooling systems that guarantee our clients have uninterrupted access to the innovations they depend on. We tackle complex challenges with numerous variables affecting the supply chain, and we seek skilled individuals who are eager to contribute.

As a member of a diverse group of software, hardware, and network engineers, supply chain experts, security professionals, operations managers, and other essential roles, you will collaborate with colleagues across AWS to uphold the highest standards of safety and security while delivering seemingly limitless capacity at the most economical cost for our clients. Our inclusive culture encourages bold ideas and empowers you to see them through to fruition.

ROLE OVERVIEW

The Core Networking team is in search of a Network Development Engineer to become part of our Network Fabric Engineering (NFE) division. In this role, you will be tasked with constructing, deploying, and scaling the Amazon networks that support AWS, our clients, and various business units across multiple global data centers.

AWS Core Networking is dedicated to establishing Data Centers and the networks that enable their efficient operation. We are responsible for the solutions that facilitate the aggregation of racks and the interconnection of Data Centers. Our objective is to achieve a balance of efficiency, performance, and reliability, ensuring customers can access their applications and data seamlessly.

KEY RESPONSIBILITIES

  • Manage one of the largest networks globally.
  • Provide essential network operations support to AWS's internal and external clients, diagnosing, resolving, and troubleshooting large-scale networking incidents.
  • Support and maintain our next-generation data center networks.
  • Deliver straightforward, sustainable, and repeatable solutions and processes to address complex challenges.
  • Collaborate with our broader Technical Operations team to lessen operational burdens by enhancing auto-remediation tools and workflows.
  • Work closely with our Network Engineering teams to ensure the swift and smooth rollout of new designs and products.
  • Establish standards across all network layers and ensure compliance with those standards and policies.
  • Oversee communications during large-scale events using an established Event Management process and collaborate with level two and level-three resolvers.
  • Identify and troubleshoot recurring platform issues, focusing on eliminating manual actions from mitigation efforts.
  • Effectively escalate issues to mid and senior-level management for comprehensive resolution.
  • Create and review documentation and processes related to recurring issues, new standard operating procedures, and knowledge transfer materials.
  • Troubleshoot networking, routing, and interconnectivity issues, including network device configuration and low-level application interactions.
  • Fulfill customer requests through internal trouble ticketing systems.

TEAM CULTURE

AWS values diverse experiences. We encourage candidates to apply even if they do not meet all qualifications and skills outlined in the job description. Whether your career is just beginning, has not followed a traditional path, or includes alternative experiences, we welcome your application.

WHY WORK WITH AWS?

Amazon Web Services (AWS) is the most comprehensive and widely adopted cloud platform globally. We pioneered cloud computing and continue to innovate, which is why clients from the most successful startups to Global 500 companies trust our extensive suite of products and services to power their businesses.

INCLUSIVE WORK ENVIRONMENT

At AWS, we foster a culture of learning and curiosity. Our employee-led affinity groups promote inclusion and empower us to take pride in our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to embrace our uniqueness.

MENTORSHIP AND CAREER DEVELOPMENT

We are committed to raising our performance standards as we strive to become Earth's Best Employer. You will find ample opportunities for knowledge-sharing, mentorship, and other career-advancing resources to help you grow into a well-rounded professional.

WORK-LIFE HARMONY

We prioritize work-life balance. Achieving success at work should not come at the expense of personal sacrifices, which is why flexible work hours and arrangements are integral to our culture. When we feel supported both at work and at home, there is nothing we cannot accomplish in the cloud.