Customer Service Representative

2 weeks ago


Sunbury, Victoria, Australia Skillinvest Full time

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers, resolving issues promptly and professionally.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product and service information to customers
  • Collaborate with cross-functional teams to resolve complex customer issues

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in Microsoft Office and customer relationship management software


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