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Insurance Specialist

2 months ago


Hobart, Tasmania, Australia Suncorp Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Motor Enthusiast Underwriter. As a key member of our team, you will be responsible for providing exceptional customer service and delivering tailored insurance solutions to our clients.

Key Responsibilities
  • Take incoming calls from new and existing customers to understand their insurance needs and provide personalized solutions.
  • Utilize your knowledge of insurance products to identify the right level of protection for our clients.
  • Strive to make complex insurance concepts simple and accessible to our customers.
  • Share your passion for motoring and provide a unique service that sets us apart from the competition.
What We Offer
  • A competitive salary of $61,262 + super, plus allowance on eligible shifts and performance-based incentives.
  • A comprehensive 6-week underwriter training program to ensure your success in the role.
  • A laptop and other necessary tools to perform your job duties.
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave.
  • A full list of employee benefits can be found on our website.
Requirements
  • A genuine interest in cars or motorbikes is essential.
  • Excellent customer service skills and ability to build rapport with customers.
  • Ability to problem solve and make complex concepts simple for customers.
  • Demonstrated motivation to achieve and exceed targets.
  • High interest in developing your knowledge and generating ideas through innovative thinking.
Working Arrangements

We offer a hybrid working model that allows you to find a balance between working from home and working from the office. You will be provided with a laptop and other necessary tools to perform your job duties from home.

Please note that there is a 50/50 split between working from home and working in the office. You will be required to have a home phone line or VOIP connection, internet connection, dual screens, mouse, webcam, ergonomic setup, and anti-virus software to work from home.