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Community Service Support
2 weeks ago
Our team is seeking a Support Assistant to provide coverage for colleagues on leave and deliver excellent customer service to our patrons.
Key Responsibilities:- Working at the customer service desk, you will create a welcoming experience for customers.
- You will assist customers with library technology and online platforms, help them find resources, and maintain tidy library spaces.
- Processing new library items and participating in events and programs are also key responsibilities.
- A Higher School Certificate or equivalent qualification, focusing on community engagement and customer service skills.
- Good computer literacy skills, previous library experience, and flexibility to work shifts at short notice are essential.
- Excellent interpersonal and communication skills, as well as time management abilities, are required.
As a Support Assistant, you will have the opportunity to work in a dynamic environment, develop your skills, and make a positive impact on our community.
We offer a competitive salary, opportunities for professional growth, and a supportive team environment.
