Infrastructure Services Specialist

3 weeks ago

Albion Park, New South Wales, Australia Warrigal Full time
About the Role

We are seeking a highly skilled and experienced Infrastructure Services and Solutions Specialist to join our team at Warrigal. As a key member of our IT department, you will play a critical role in ensuring the seamless operation of our IT infrastructure, including networking, hosting, end user computing, and security.

Key Responsibilities
  • Develop and implement robust systems to support our business operations
  • Ensure compliance with security standards and best practices
  • Provide technical support to our staff and collaborate with various teams to drive operational excellence
  • Engage in project participation, maintain comprehensive documentation, and drive operational excellence
  • Support Warrigal's mission to deliver high-quality services and advance your own professional development
Requirements
  • Tertiary qualifications in Computer Science or Information Technology, or substantial relevant experience in IT infrastructure and systems
  • Strong practical knowledge of best practice frameworks, including project management methodologies (e.g., PRINCE2) and IT Service Management (ITSM)
  • Proven experience in building and managing reliable, secure wired and wireless networks to support corporate and specialised functions
  • Hands-on experience with cloud platforms such as Azure and Amazon Web Services
  • Extensive experience with Microsoft Windows services, including Active Directory, Microsoft Entra, and Intune
  • Familiarity with technologies including thin-client devices, VOIP telephony, printing solutions, and Office 365 (including Teams and Share Point)
  • Understanding of cyber security principles, with demonstrated experience in implementing technical controls
  • Strong problem-solving abilities and skills in troubleshooting IT and systems issues effectively
  • Excellent interpersonal and communication skills (oral, written, listening, and presentation), along with a proven ability to collaborate and provide customer-focused solutions
  • Experience in supervising consultants and external contractors, taking ownership of system design and approvals
  • Valid NSW driver's license and willingness to travel to various Warrigal locations as needed
What We Offer
  • Competitive pay and NFP salary packaging including up to $15,900 in pre-tax earnings plus $2,650 to contribute towards entertainment benefits each FBT year
  • Commitment to ongoing professional and career development opportunities
  • Flexible working arrangements
  • Career break schemes and purchased leave
  • Get Healthy at Work program
  • An intentional workplace culture, working with inspiring people who have passion and heart

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