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Infrastructure Services Specialist

2 months ago

Albion Park, New South Wales, Australia Warrigal Full time
About the Role

We are seeking a highly skilled and experienced Infrastructure Services and Solutions Specialist to join our team at Warrigal. As a key member of our IT department, you will play a critical role in ensuring the seamless operation of our IT infrastructure, including networking, hosting, end-user computing, and security.

Key Responsibilities
  • Develop and implement robust systems to support our business operations
  • Ensure compliance with security standards and best practices
  • Provide technical support to our staff and collaborate with various teams to drive operational excellence
  • Engage in project participation, maintain comprehensive documentation, and drive operational excellence
Requirements
  • Tertiary qualifications in Computer Science or Information Technology, or substantial relevant experience in IT infrastructure and systems
  • Strong practical knowledge of best practice frameworks, including project management methodologies and IT Service Management
  • Proven experience in building and managing reliable, secure wired and wireless networks
  • Hands-on experience with cloud platforms such as Azure and Amazon Web Services
  • Extensive experience with Microsoft Windows services, including Active Directory, Microsoft Entra, and Intune
  • Familiarity with technologies including thin-client devices, VOIP telephony, printing solutions, and Office 365
  • Understanding of cyber security principles, with demonstrated experience in implementing technical controls
  • Strong problem-solving abilities and skills in troubleshooting IT and systems issues effectively
What We Offer
  • Competitive pay and NFP salary packaging
  • Commitment to ongoing professional and career development opportunities
  • Flexible working arrangements
  • Career break schemes and purchased leave
  • Get Healthy at Work program
About Us

At Warrigal, we have a very approachable and supportive team, whether it's our executive leaders, managers, or any one of our care home staff or volunteers. We support each other to bring the best possible outcomes for our residents. We believe older people should have the opportunity to be themselves, be happy, connected and live great lives. Providing outstanding support and services for our ageing communities, that's our story.