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Fruit and Vegetable Operations Manager
2 months ago
Drakes Supermarkets is a retail industry leader, boasting a strong reputation as Australia's largest independently-owned supermarket chain. Our company's success is built on a foundation of family values, with a commitment to delivering exceptional customer experiences and fostering a positive work environment.
Job SummaryWe are seeking a highly skilled and experienced Fruit and Vegetable Manager to join our team. As a key member of our grocery retail team, you will be responsible for leading and managing a team of staff, driving sales growth, and ensuring exceptional customer service.
Key Responsibilities- Team Leadership: Lead and manage a team of staff, providing guidance, coaching, and performance management to ensure high levels of productivity and customer satisfaction.
- Fresh Food Retail Knowledge: Demonstrate significant knowledge of fresh food retail, including product knowledge, merchandising, and inventory management.
- Ordering and Cost Control: Manage ordering and cost control processes to ensure optimal stock levels and minimize waste.
- Gross Profit Calculations: Accurately calculate and manage gross profit margins to drive sales growth and profitability.
- Staff Rostering: Develop and implement effective staff rostering systems to ensure adequate staffing levels and minimize labor costs.
- Customer Service: Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Communication: Develop and maintain effective communication channels with staff, management, and external stakeholders to ensure seamless operations and customer satisfaction.
- Experience: Proven experience in fruit and vegetable management, with a strong background in fresh food retail.
- Leadership Skills: Demonstrated leadership skills, with the ability to motivate and inspire a team.
- Communication Skills: Excellent communication skills, with the ability to effectively communicate with staff, management, and external stakeholders.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze issues and develop effective solutions.
