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Incident Response Coordinator

2 months ago

Perth, Western Australia BEAR Scotland Limited Full time
Job Summary

We are seeking a highly skilled Incident Liaison Officer to join our NW Operations team at BEAR Scotland Limited. As a key member of our team, you will be responsible for coordinating an effective response to incidents across our North West Trunk Road network.

Key Responsibilities
  • Incident Monitoring and Response
    • Assist in monitoring the impact of incidents on journey times for road users.
    • Coordinate with emergency services and trunk road incident support units.
    • Deploy emergency and winter maintenance crews as needed.
  • Network Management
    • Monitor road conditions and weather reports.
    • Update databases and associated record keeping.
  • Communication and Liaison
    • Liaise with stakeholders to ensure effective incident management.
    • Provide timely updates to relevant parties.
Requirements
  • Essential Skills
    • Excellent communication and interpersonal skills.
    • General IT skills.
    • Ability to remain calm under pressure.
  • Desirable Experience
    • Experience in a similar role, such as in an Emergency/Roads Authority or Utility Control Room environment.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.