Patient Support Specialist

5 days ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $70,000

Monash Health seeks a skilled Patient Services Assistant to join its supportive team environment.

A Day in the Life:
  • The role involves ward cleaning, serving meals and mid-meals, patient discharge assistance, and supporting nursing staff as requested.
Key Qualities:
  • Excellent verbal and written communication skills
  • Commitment to delivering high-quality customer service
  • Able to work effectively as part of a cohesive team
  • Strong attention to detail and time management skills
  • Flexibility to adapt to changing shifts and priorities
Requirements:
  • Certificate III in Health Services Assistance
  • Previous experience as a patient services assistant
  • High standard of customer service and/or patient services experience from a healthcare or hospitality environment
  • Ability to comprehend and follow written instructions and procedures
  • Strong understanding of cleaning methodologies and infection control procedures


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