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Customer Sales Representative
2 months ago
About Us
At Workforce Australia for Individuals, we are a leading provider of workforce solutions, proudly serving individuals and businesses across Australia. Our mission is to empower individuals to achieve their career goals and support businesses to succeed in a rapidly changing market.
Our Vision
We envision a future where individuals have access to quality job opportunities, and businesses thrive in a skilled and adaptable workforce. To achieve this, we are committed to delivering exceptional customer service, innovative solutions, and expert advice to our clients.
Job Summary
We are seeking a highly motivated and customer-focused Inbound Sales and Customer Service Agent to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and promoting our services to prospective clients.
Key Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Provide accurate and helpful information about our services and products
- Upsell and cross-sell our services to existing and prospective clients
- Meet or exceed sales targets and performance metrics
- Collaborate with internal teams to resolve customer issues and improve customer satisfaction
Requirements
To be successful in this role, you will need:
Excellent communication and interpersonal skillsAbility to work in a fast-paced environment and meet sales targetsStrong product knowledge and ability to learn quicklyProficiency in using CRM software and other technology toolsWhat We Offer
We offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
