Customer Sales Representative

5 months ago

Gosford, Australia NRMA Motoring & Services Full time

**Would you like to be a part of The NRMA where we put people at the heart of everything we do**?**
- **Would you thrive in an inbound sales role where your focus is to sell based on customer needs**?**
- **Do you want increased flexibility** **with the opportunity** **to work **from your own **home** **for **90% of the time**?**

This might be the opportunity for you

Our **Inbound Customer Sales Representatives** are the first point of contact with prospective customers and existing members who want to purchase, enquire about or amend their NRMA Roadside Assistance membership.

Your primary focus will be to ask effective questions to identify customer needs and offer appropriate solutions that will add value to our members' lifestyles. You will seek to engage customers in conversation and create a memorable experience by connecting with members through positive energy, empathy and a passion to help others.

Our contact centre is considered a great talent pool for our wider business, and an excellent start for those looking to expand their career with NRMA.

**Your roster**

We are hiring for our **11th of September** intake. We are recruiting **full time** employees to work **35 hours per week**. You will work between **8a**m-8pm, on a rotating roster, Monday to Sunday.***

**Desired Skills & Experience***
- Ability to thrive in a fast-paced, high volume call centre environment
- High level of resilience and the ability to persevere through challenges with a 'can do" attitude
- Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers
- Comfortable working autonomously in a remote, work from home set up whilst being a part of a Sales team within a rostered contact centre
- Effective listening and communication skills to be able to determine the customer’s needs
- Initiative to be able to support the customer with product suggestions to address their needs
- Confidence in working with KPIs and targets in our customer needs-based inbound sales environment
- Strong computer literacy skills including being able to navigate multiple product and customer systems with proven accuracy and attention to detail
- Excellent team working skills where support and respect for your colleagues is valued

**Follow the **apply** **link to **submit** **your CV and to answer some **initial** **screening questions**.**

If you are shortlisted and require any adjustments during the recruitment process, please contact our recruiter when invited to an information session.

**What’s** **in it for you?**

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including but not limited to:

- **Sales commission** with the potential to earn an extra 36% on top of your annual base salary, paid monthly
- **Shift loading** for working weekends and public holidays
- **Free Roadside Assistance** - for 2 vehicles covered under our Complete Care (valued at $410)
- **5 weeks annual leave**:

- **Market leading **18 weeks** **paid primary and 4 weeks paid secondary parental leave entitlements**:

- **"ME” day**:

- one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year.
- **Discounts on NRMA Insurance**

**About The NRMA**
- The NRMA is committed to achieving equal opportunities for all through inclusion, _diversity_ and flexibility. All qualified applicants including minorities, LGBTQIA _identifying_ individuals, Aboriginal and Torres Strait Islander Peoples, and those identifying with a disability are encouraged to apply_._

  • Sales and Customer Service Representative

    2 weeks ago

    Gosford, New South Wales, Australia Beacon Lighting Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Sales and Customer Service Representative at our Gosford store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist...

  • Sales and Customer Service Representative

    2 weeks ago

    Gosford, New South Wales, Australia Beacon Lighting Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Sales and Customer Service Representative at our Gosford store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to assist...

  • Sales Representative

    1 week ago

    Gosford, New South Wales, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Representative to join our team at Beacon Lighting. As a Sales Representative, you will be responsible for providing exceptional customer service and promoting our products to retail and trade customers.Main ResponsibilitiesProvide expert professional customer service to our retail...

  • Customer Sales Representative

    3 weeks ago

    West Gosford, New South Wales, Australia Repco Full time

    At Repco, we're passionate about delivering exceptional customer experiences. As a Customer Sales Representative, you'll play a key role in driving sales performance and building strong relationships with our customers.Key Responsibilities:Provide genuine service and create lasting impressions for our customersDevelop and maintain effective customer...

  • Customer Sales Representative

    3 weeks ago

    West Gosford, New South Wales, Australia Repco Full time

    About RepcoRepco is a leading provider of automotive parts and accessories in Australasia, with over 400 stores across the region. Our team is passionate about delivering exceptional customer service and creating lasting impressions for our customers.Our Customer Service and Sales RepresentativesAre committed to providing genuine service and creating moments...

  • Customer Sales Representative

    2 weeks ago

    West Gosford, New South Wales, Australia Repco Full time

    About RepcoRepco is a leading automotive aftermarket parts and accessories company with over 400 stores across Australasia. We're passionate about delivering exceptional customer experiences and building strong relationships with our customers.Our Customer Service and Sales RepresentativesAre committed to providing genuine service, creating lasting...

  • Sales Representative

    2 weeks ago

    Gosford, Australia TTEC Full time

    Sales Representative Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Sales Representative working hybrid in Gosford, Australia,** you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great...

  • Customer Sales Representative

    2 weeks ago

    West Gosford, New South Wales, Australia Repco Full time

    About RepcoRepco is a leading automotive aftermarket parts and accessories company with over 400 stores across Australasia. We're passionate about delivering exceptional customer experiences and building strong relationships with our customers.Our Customer Service and Sales RepresentativesAre committed to providing genuine service, creating lasting...

  • Customer Sales Representative

    2 weeks ago

    West Gosford, New South Wales, Australia Repco Full time

    About RepcoRepco is a leading automotive aftermarket parts and accessories company with over 400 stores across Australasia. We pride ourselves on our customer-centric culture and passionate team.Our TeamOur Customer Service and Sales Representatives are committed to providing genuine service, creating lasting impressions, and moments that matter for our...

  • Sales Representative

    5 months ago

    Gosford, Australia Solana Energy Specialists Full time

    Job Title: Sales Representative Location: Remote **Salary**: Uncapped Commission About the Company: Solana Energy Specialists are leaders in providing solar, battery and electric vehicle solutions to residential and commercial clients. We believe in providing top-rated customer satisfaction by offering quality products and services that are designed for...

  • Customer Sales Representative

    55 minutes ago

    West Gosford, New South Wales, Australia Repco Full time

    About the RoleAs a Customer Sales Representative at Repco, you will be working in a fast-paced retail environment where you will build strong relationships with customers and provide them with exceptional service. Deliver genuine service and create lasting impressions for our customers Contribute to sales performance through your exceptional selling...

  • Customer Sales Representative

    1 month ago

    West Gosford, New South Wales, Australia Repco Full time

    About RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for its quality, expertise, and knowledge in the automotive aftermarket. Our team members are valued and appreciated, and we deliver careers and experiences that are both challenging and rewarding.Our Customer Service and Sales RepresentativesAre committed to providing...

  • Sales Representative

    4 months ago

    Gosford, Australia Ausave Energy Full time

    Solar is BIG business throughout Australia and much of the world. Our company is leading the way with new technologies, leading brands and superior warranties, service and expertise. We are seeking to fill a need for the local population of Gosford and the surrounding region with a new Solar Sales Representative. 1. Be well presented 2. Have strong...

  • Sales Representative

    5 months ago

    Gosford, Australia Ausave Energy Full time

    Solar is BIG business throughout Australia and much of the world. Our company is leading the way with new technologies, leading brands and superior warranties, service and expertise. We are seeking to fill a need for the local population of Gosford and the surrounding region with a new Solar Sales Representative. 1. Be well presented 2. Have strong...

  • Sales Representative

    5 months ago

    Gosford, Australia Trend Windows & Doors Full time

    **About our Organisation** **Trend Windows and Doors** is one of Australia's largest window manufactures who have secured a reputation for quality, innovation and design for more than 50 years. Trend Windows and Doors is part of a larger group which includes iconic brands Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower...

  • Sales Representative

    3 weeks ago

    Gosford, New South Wales, Australia 4WD SUPACENTRE Full time

    Why work for 4WD Supacentre?We're a family-operated business that specialises in outdoor recreation and lifestyle products. Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community.As a Sales Representative, you'll be part of a dynamic and exciting team for our Christmas season. You'll have the...

  • Sales Representative

    5 months ago

    Gosford, Australia TTEC Full time

    Sales Representative - Travel Insurance Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Sales Representative - Travel Insurance working onsite in Gosford, Australia you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company...

  • Pharmacy Sales Representative

    4 weeks ago

    Gosford, New South Wales, Australia Randstad Full time

    Unlock Your Potential as a Pharmacy Sales ExecutiveAre you passionate about driving advancements in healthcare? We're partnering with a leading medical technology company renowned for enhancing patient outcomes and pushing the boundaries in tissue care.This esteemed organisation is a cornerstone in the Australian market, earning accolades from customers for...

  • Field Sales Representative

    5 months ago

    Gosford, Australia Systems Group Pty Ltd Full time

    Systems UP, established in 1998, is a leading technology solution provider dedicated to delivering reliable and professional IT services to business owners in the Central Coast and Sydney regions. With a team of skilled IT professionals, we strive to alleviate the IT challenges faced by our clients, offering comprehensive solutions that put their minds at...

  • Customer Service Representative

    4 days ago

    West Gosford, New South Wales, Australia Repco Full time

    Customer Service and Sales Role at RepcoWe're seeking a customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and sales performance in our stores across Australasia.Key Responsibilities:Provide genuine service, creating...