Sales and Service Expert for Automotive Parts

2 days ago

Australia beBeeCustomerService Full time $60,000 - $95,000
Automotive Parts Interpreter Role

At our leading specialist supplier, we are seeking an experienced Full Time Automotive Parts Interpreter to provide exceptional service to our customer based in Warana, Sunshine Coast.

This role is our customer's first point of contact in their product enquiry and primary duties will include sales by phone, processing orders and attending to the sales counter. The primary focus of this role is to maximise sales through maintaining competitiveness, providing world-class customer service and parts interpretation.

The responsibilities of the role involve:

  • Maximising sales through taking and processing customer orders and communicating current promotions and specials
  • Assist customers with product enquiries and parts interpretation via phone and at the sales counter
  • Process orders quickly and accurately, liaising with the store to ensure timely despatch
  • Proactively identifying new business and ensuring contact is made by Sales Representative
  • Report information regarding sales, back-order status, stock and competitor / market data to Branch Manager
Required Skills and Qualifications
  • Strong experience within the automotive-electrical industry coupled with a minimum of 12 months Parts Interpreting experience
  • Exceptional customer service skills and focus
  • An ability to work effectively as part of a team
  • Strong written and oral communication skills
  • A planned approach with strong organisational and computer skills
  • Above all, passion to be the best and continually raise the standard
Benefits

We genuinely care about supporting you to reach your full potential through our values-based recognition program offering real rewards, discounts across top brands, wellbeing services, health benefits, and much more.

Join us in creating an inclusive workplace where diversity strengthens our team. We value differences in backgrounds, cultures, abilities, and experiences.

With ongoing performance coaching and winning together, you'll have access to exciting employee platforms unlocking amazing discounts, business announcements, e-cards, and employee recognition programs.

Why Work with Us?

As an industry leader, we are dedicated to employee recognition, genuine learning and development opportunities, and a commitment to creating an exceptional workplace experience.

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