Automotive Parts Specialist
2 days ago
We are seeking a highly skilled and knowledgeable Automotive Parts Specialist to join our team. As an expert in automotive parts and components, you will be responsible for providing exceptional customer service by assisting clients in identifying and sourcing the correct automotive parts for their vehicles.
Your primary responsibility will be to respond to customer inquiries promptly and professionally, both in person and over the phone. You will utilize your comprehensive knowledge of automotive parts to accurately identify components and their compatibility with various vehicle makes and models.
Main Responsibilities:- Customer Support: Respond to customer inquiries, understand their requirements, and recommend the appropriate automotive parts to meet their needs.
- Part Identification: Accurately identify components and their compatibility with various vehicle makes and models.
- Inventory Management: Maintain and update the parts inventory database, ensuring accurate stock levels and availability information.
- Order Processing: Process customer orders efficiently, ensuring accurate pricing, part numbers, and delivery details.
- Technical Expertise: Stay up-to-date with the latest automotive technologies and industry trends to provide customers with relevant and accurate information.
- Proven experience as an Automotive Parts Interpreter or a related field.
- In-depth knowledge of automotive parts, components, and their functionalities.
- Strong communication and interpersonal skills to effectively interact with customers and team members.
- Excellent organizational skills with the ability to multitask and work in a fast-paced environment.
- Automotive certification or relevant technical training is an advantage.
- Previous experience working in an automotive dealership or spare parts store.
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