Expert Customer Engagement Professional

1 week ago


Perth, Western Australia beBeeCustomer Full time $80,000 - $100,000

Customer Experience Specialist Position

We are seeking an experienced professional to fill the role of a Customer Experience Specialist, responsible for delivering exceptional customer support and resolving queries efficiently.

Key Responsibilities:

  • Maintain strong relationships with customers and stakeholders through proactive communication and issue resolution
  • Manage customer interactions, including booking management, quotations, subcontracting, price adjustments, and complaint resolution

Requirements:

  • Demonstrated commitment to providing outstanding customer service
  • Ability to work in a dynamic environment with changing priorities and adapt to new challenges
  • High level of attention to detail and a proactive approach to first call resolution

What We Offer:

  • Training and development opportunities to enhance skills and knowledge
  • A supportive team environment that encourages collaboration and growth
  • An attractive remuneration package that reflects your value to the organization
  • Annual performance bonuses and wellbeing support
  • The opportunity to contribute to various departments and expand your professional network


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