Senior Fraud Operations Manager

6 days ago

Brisbane, Queensland, Australia beBeeFraud Full time $138,509 - $163,994

**Job Description**

The Senior Fraud Operations Manager is responsible for leading the team to ensure compliant operations and optimal performance. The successful candidate will be accountable for identifying potential fraud, minimizing losses, and managing escalated complaints.

Key responsibilities include:

  • Monitoring bank-wide fraud detection systems to identify suspicious activity.
  • Taking prompt action to prevent and mitigate potential fraud losses.
  • Liaising with external authorities as necessary to resolve complex issues.
  • Collaborating with the team to develop effective strategies to prevent and detect fraud.

**Required Skills & Qualifications**

To be successful in this role, you will have at least 2 years' experience in monitoring fraud across multiple channels and 12 months experience in a senior operations position within a financial institution.

**Key Skills & Knowledge**

  • Demonstrated expertise in fraud detection and prevention.
  • Strong leadership and interpersonal skills.
  • Excellent time management, organization, and prioritization abilities.
  • Exceptional communication and negotiation skills.

**Benefits**

This role offers an exciting opportunity to work with a dynamic team, leveraging your expertise to drive business growth and success.

**About Us**

We are a leading regional bank providing genuine alternatives for Australian financial services customers. Our purpose is to create prosperity through empathy, integrity, and making a difference.

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