Technical Support Services Manager
5 days ago
Job Description
The Fleet Technical Support Manager will be responsible for managing the technical aspects of our fleet maintenance operations. This role plays a critical part in ensuring our fleet remains efficient, compliant, and cost-effective.
The successful candidate will have strong expertise in fleet management, with a focus on optimising performance, minimising downtime, and driving cost-saving initiatives. They will work closely with teams, suppliers, and manufacturers to enhance service standards and operational efficiency.
Responsibilities:
- Fleet Performance Optimisation: Drive long-term improvements in fleet performance, focusing on cost savings and enhanced efficiency.
- Technical Support: Provide expert repair advice, oversee breakdowns, warranty claims, and ensure maintenance quality.
- Stakeholder Engagement: Collaborate with teams, suppliers, and manufacturers to enhance service standards and operational efficiency.
- Data Analysis: Analyse fleet data, investigate incidents, and implement safety and operational improvements.
- Workshop Support: Assist with technical challenges, ensure efficient repair processes, and provide oversight at multiple locations.
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