Technical Support Engineer

4 days ago


Brisbane, Queensland, Australia Oneida Technical Solutions Full time

As a Field Technician III at Oneida Technical Solutions, you will play a critical role in ensuring the smooth operation of our clients' IT systems. With your expertise in installing, configuring, and maintaining IT hardware and software systems, you will be responsible for resolving technical issues and providing exceptional support to our customers.

Job Description

The successful candidate will possess a strong understanding of IT infrastructure, networking, and system configurations. You will work closely with our team to ensure that all systems are compliant with DoD cybersecurity and configuration standards.

Key Responsibilities:

  • Install, configure, and maintain IT hardware and software systems.
  • Perform routine diagnostics and preventive maintenance on IT infrastructure.
  • Troubleshoot and resolve issues with hardware, software, and network systems.
  • Provide technical support to users and respond to service requests via ticketing systems.

Benefits:

  • Opportunity to work with a highly experienced team.
  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.


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