Skilled Medical Receptionist

2 weeks ago


Goulburn, New South Wales, Australia Doctors&Co Full time

We are seeking a Skilled Medical Receptionist to support our operations at Doctors&Co.

The ideal candidate will be highly motivated and enthusiastic, possessing a "can do" attitude towards all responsibilities. The ability to work independently in a fast-paced environment, as well as collaboratively within a team, is essential. A friendly demeanor and quick thinking are crucial for this role.

Key Responsibilities:
  • Manage clinic opening and closing procedures
  • Welcome patients and callers with professionalism and courtesy
  • Schedule appointments for patients
  • Handle medical records with confidentiality and efficiency
  • Process patient payments accurately using cash, Eftpos, and direct billing
  • Invoice relevant health funds and organizations
  • Understand the MBS schedule and appropriate billing practices
  • Interact courteously with referring doctors, hospital personnel, and pharmacists
  • Address patient inquiries effectively
  • Monitor and manage internal communications
  • Assist with staffing needs during absences
  • Maintain cleanliness and organization of the reception area and consulting rooms
  • Ensure proper storage and retrieval of patient and practice documentation
  • Uphold confidentiality regarding patient personal and financial information
  • Conduct patient recalls
  • Support daily operations of the medical center
  • Exhibit exceptional customer service and teamwork capabilities
  • Demonstrate a high level of computer proficiency and IT skills
  • Experience with Best Practice software is preferred
Additional Requirements:
  • Current Police Check
  • Working with Children clearance
  • First Aid/CPR certification
  • Immunization Record
  • Valid Driving License or Photo ID
Selection Criteria:
  • Proven ability to collaborate within a team
  • Experience with medical software systems
  • Strong organizational and problem-solving skills
  • Ability to thrive in a fast-paced environment, including multitasking
  • Effective communication skills with stakeholders
  • Commitment to delivering quality patient service

If you meet the above qualifications and are interested in contributing to a supportive work environment, we encourage you to consider this opportunity.

Only shortlisted candidates will be contacted.

Job Types: Casual

Salary: Negotiable based on experience.



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