Network Engineer Associate

1 month ago

Sydney, New South Wales, Australia Datacom Full time

About the Role

Datacom is seeking an Associate Network Engineer to join our growing Networks Managed Services team. As a member of this team, you will work with a dedicated group to deliver excellence through building true partnerships with our important federal customers.

The purpose of this role is to provide Datacom and the customer with network solutions, solution implementation, and timely updates while maintaining a balanced approach to customer service and team collaboration.

**Note that this is an Associate level position, which is between entry level and intermediate, so no need to apply if you are already more senior than this and are not looking to take a step down.

Also, with this role we cannot sponsor visas and so if you do not have a current working visa then please do not apply as you will not be considered **

Key Responsibilities

  • Maintaining corporate data communications network services, components, and associated infrastructure under close supervision
  • Maintaining technical documentation, reports, and records regarding infrastructure solutions
  • Conducting acceptance tests and commissioning communications systems and equipment
  • Testing, implementing, monitoring, and tuning networking software/hardware to ensure optimum systems performance and highlight potential issues
  • Performing hands-on systems engineering tasks under the guidance of more experienced network engineers
  • Providing a low level of escalated technical support to both network users and help desk staff
  • Building strong stakeholder relationships with the team and customer
  • Providing on-call or after-hours support as needed

Requirements

  • 1-3 years of commercial experience in IT/Network Experience
  • A qualification in Computer Science or Electronics Engineering
  • Skills in configuration and maintenance of networking/communication infrastructure
  • Knowledge of networking systems and software including LANs and WANs
  • Knowledge of industry standards and government regulations relevant to networking and data communication
  • Understanding of network protocols (TCP/IP, DNS, DHCP)
  • Knowledge of network hardware (routers, switches, Firewalls), and ideally a CCNA, CompTIA Network, or any other network related certification in Firewalls is desirable, and wireless would be advantageous

Why Datacom?

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology services. We have maintained a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours, and professional development courses to name a few. You'll have the opportunity to learn, develop your career, connect, and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

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