
Network Security Defender
3 days ago
We are seeking a skilled Network Security Engineer to join our team and support our largest and most technically sophisticated customers in resolving technical problems, threats or attacks on their infrastructure at OSI Layers 3, 4, and 7.
This role will span the range of Cloudflare products from Magic Transit Infrastructure Protection, Argo Smart Routing, DDoS mitigation and Network Firewall, to using the Web Application Firewall (WAF), Spectrum and Rate Limiting to help customers.
- Serve as a trusted technical advisor for our enterprise customers, responding to and resolving inquiries and incidents related to network security and performance.
- Work directly with customers to diagnose, troubleshoot and resolve complex technical issues involving DDoS mitigation, firewall rules, SSL/TLS, network configuration, and other security settings.
- Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and customer use.
The ideal candidate will have exceptional problem-solving skills and be able to simplify complex concepts for customers. Strong customer service orientation and communication skills, both written and verbal, fluent in English and preferably a second language like Mandarin, Hindi, Tamil, Korean or Japanese.
Required Skills and QualificationsTo be successful in this role, you will need:
- A minimum of 4 years experience working as a Network Security Engineer / Technical Support Engineer / Senior Support Engineer supporting networking or web security products.
- Strong understanding of network protocols, including TCP/IP, DNS, HTTP/S, and BGP, with a particular focus on anycast routing concepts and implementation, as well as tools such as iptables and looking glass.
- Proven experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels, and performing packet capture analysis.
- Confident with command line and tools, including curl, dig, traceroute, openssl, git.
- Experience in a web development and / or hosting environment such as installing and configuring web servers like Apache, Nginx, Caddy and IIS.
- Competent writing scripts in Bash, Python, JavaScript or other scripting language.
- Experience with PostgreSQL, MySQL, MS SQL, and other database servers.
- Bachelor's degree in Computer Science, Cybersecurity, or a related field (or equivalent experience).
- Relevant certifications such as CISSP, GCIA, GCIH, GCFA or equivalent.
As a Network Security Engineer at Cloudflare, you will have access to:
- Opportunities to work with cutting-edge technology and products.
- A collaborative and dynamic work environment.
- A competitive salary and benefits package.
Cloudflare is committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job, please contact us via email at , or via mail at .
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