Host of Unforgettable Experiences

1 day ago

Sydney, New South Wales, Australia beBeeGuestService Full time $40,000 - $55,000

At a vibrant, people-first hotel in Sydney’s heart, we’re redefining hospitality—putting community and sustainability at the forefront of everything we do.

About the Opportunity
  • We are seeking someone who brings energy, curiosity, and a hands-on approach to creating unforgettable guest experiences to join our team as a Guest Service Host.
Care Connects Us

We care for people so they can be their best. This purpose guides everything we do—from how we connect with guests to how we work together as a team.

Key Responsibilities:
  • Support the setup and launch of the front office, including kiosk check-in, lobby layout, and service flows.
  • Deliver authentic, people-first guest service that reflects our brand and neighborhood.
  • Assist with arrivals, departures, billing, luggage handling, and Grab & Go sales in a relaxed, helpful way.
  • Stay front-of-house and available to respond to guest needs, questions, and feedback.
  • Contribute to a tidy, lively, and inclusive lobby space that feels more like a local hangout than a reception area.
  • Share insider tips and local recommendations to connect guests with the local community.
  • Ensure safety, compliance, and guest privacy standards are met at all times.
  • Support other departments when needed and participate in team training, meetings, and culture-building activities.
  • Help foster a positive team environment by living our brand values of care, curiosity, and connection.
Requirements:
  • Preferable experience in a front office or guest-facing role is beneficial.
  • Being personable and confident engaging with guests and creating genuine connections is essential.
  • Staying calm and solutions-focused in a dynamic environment is crucial.
  • Being proactive, reliable, and comfortable working independently and in a team is required.
Benefits:
  • You will be part of a supportive, inclusive team that values creativity, sustainability, and connection.
  • Access global learning and development through our network.
  • Grow your career with one of the world's leading hospitality groups.
  • Receive a competitive salary and benefits package.
  • Enjoy discounted stays at our properties worldwide.
  • Get 10% off private health insurance.
  • Benefit from generous leave and paid time off.
  • Access mental health and wellbeing support through our Employee Assistance Program.

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